Pressure washing software for the surfaces you agreed to clean.
Make the surfaces and add-ons clear before the crew arrives. narra connects customer details, accepted quotes, scheduled visits, property instructions and invoices for exterior-cleaning businesses.
Private pilot
Quote the service, not an undefined “full wash.”
A driveway, a house exterior and an added patio may belong in the same proposal without being the same task. Describe the purchased surfaces and any exclusions so the customer and crew understand the agreement. Keep uncertain conditions visible, and avoid promising an outcome that your own assessment has not established.
- 01
Describe the surfaces and scope
Use quote line items for the areas you are proposing to service. Note relevant conditions and exclusions, and identify anything requiring a closer review before the price is final. Keep the customer-facing service description separate from your internal cost assumptions; the proposal should explain what the customer is buying.
- 02
Obtain approval and plan access
Send the defined proposal for customer approval, then arrange the agreed visit. Put relevant access and customer preparation instructions with the job. Confirm important site arrangements before dispatching rather than assuming the crew will discover them on arrival. An accepted price and a confirmed appointment are separate parts of the handoff.
- 03
Keep weather changes on the record
If conditions affect the visit, record the changed arrangement and communicate the revised plan. Make clear whether one occurrence moved or a recurring series changed. Keep the crew’s visit instructions aligned with the current agreement so a previous message or calendar entry does not become a competing version of the day.
- 04
Review the surfaces actually serviced
Record the visit outcome and any unfinished or separately requested work. Relevant photos can support a clear description. Compare the accepted scope with the work completed and invoices already linked before billing. If the customer asks for another area, get the revised scope and price agreed rather than silently expanding the original proposal.
Keep quotes, weather and added areas under control.
A customer requests several services
Show the areas and selected services clearly so the customer can understand the proposal. Keep add-ons distinct from the base scope and describe important exclusions. The quote-follow-up guide offers original messages for an unanswered proposal; it does not claim a conversion rate or imply that every inquiry is a booked job.
Weather changes a planned day
Review the affected appointments and customer arrangements before moving work. Use the rain-delay guide to distinguish an individual visit from the ongoing series. Record the revised plan with the job, then confirm it through the agreed channel rather than leaving the office and crew to follow different messages.
Another surface is requested on site
Record the additional request and explain its effect on the work and price. Obtain approval before treating it as purchased scope. A note is useful context for the office, but it should not become a surprise invoice line after the visit or imply a specialist treatment outcome you have not agreed to provide.
Frequently asked questions
Can I quote a house wash and driveway separately?
Yes. Use separate line items and descriptions to identify the surfaces and services being proposed. The customer can review and approve the quote through a private link. Keep exclusions and uncertain conditions clear so a service name does not suggest more work or a broader result than you intend to deliver.
Can I keep photos and property notes with a visit?
The Field workflow supports visit tasks, notes and relevant photos. Give the crew the accepted scope and preparation details before the appointment, then record the outcome with the visit. Photos should support a useful written handoff rather than leaving the office to guess which surface or task they refer to.
Does narra recommend washing methods or chemical treatments?
No technical treatment guidance is promised here. Your business assesses the surfaces, chooses appropriate methods and makes the professional decisions required for the work. narra organizes the customer agreement and visit record; it does not replace those tools or guarantee an outcome for a particular material or stain.
What if weather moves only one repeat visit?
Keep the moved occurrence distinct from the ongoing schedule and confirm the new arrangement with the customer. Review your agreed scope, actual outcome and billing terms before invoicing for a skipped or partial visit. The rain-delay guide provides a planning checklist and messages for communicating the revised plan.